FAQ

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FAQ

  • Q Why did the power supply shuts down during operation and after turning it off, I can restart the power supply again?

    A In general there are two circumstances that will cause the power supply to shut down. The first one is the activation of the over-load-protection (OLP). To deal with this situation, we suggest increasing the rating of the output power or modifying the OLP point. The second one is the activation of over-temperature protection (OTP) when the internal temperature reaches the pre-set value. All of these conditions will let the S.P.S. enter protection mode and shut down. After these conditions are removed, the S.P.S. will be back to normal.
  • Q What is minimum load requirement and how can I read it from the spec?

    A There are some minimum-load requirements on SMUN's multi-output power supplies. Please read the specification first before connecting to the load. In order to allow the power supply to work properly, a minimum load for each output is required, or else, the output voltage level will be unstable or outer tolerance range. Please refer to “Current range” in the specification as shown in the table below: Channel 1 requires a 2A minimum-load; channel 2 requires 0.5A; Channel 3 requires 0.1A ; Channel 4 does not need any minimum-load.


  • Q Notes on choosing a switching power supply?

    A 1. To increase the reliability of the S.P.S., we suggest users choose a unit that has a rating of 30% more power than actual need. For example, if the system needs a 100W source, we suggest that users choose a S.P.S. with 130W of output power or more. By doing this, you can effectively boost the reliability of the S.P.S. in your system.
    2. We also need to consider about ambient temperature of the S.P.S. and whether there is additional device for dissipating the heat. If the S.P.S. is working in a high temperature environment, we need to make some derating to the output power. The derating curve of "ambient temperature" versus "output power" can be found on our spec sheets.
    3. Choosing functions based on your application:
    · Protection function: Over Voltage Protection (OVP), Over Temperature Protection (OVP), Over Load Protection (OLP), and etc.
    · Application function: Signaling Function (Power Good, Power Fail), Remote Control, Remote Sensing, and etc.
    · Special function: Power Factor Correction (PFC), Uninterruptible Power Supply (UPS) function.
    4.   Make sure that the model qualifies for the safety standards and EMC regulations you need.

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